Delete account
You can delete your O-DOMO account and all associated data at any time, in any of these ways:
- In the app: Settings > Account > Delete account.
- On this website: use the deletion request form below — no sign-in needed.
- By email — no app or login needed: write to hello@o-domo.com from the email address of your account, with the subject 'Delete my account'.
Deletion permanently removes your profile (name, email, phone number), your cloud home configuration, uploaded photos, push-notification identifiers and the stored payment token. Your subscription ends and nothing further is charged.
Only invoices and payment records that tax and accounting law oblige us to keep are retained, for the legally required period. Deleted data also disappears from backups on normal rotation, within 12 months at the latest.
Requests made in the app or on this website take effect immediately; requests by email are completed within 30 days. You receive a confirmation email in both cases.
Request deletion by email
Enter the email address of your O-DOMO account. We will process the deletion and confirm it at that address; we may first contact you there to verify the request.